Recap Getting Started Guide
  • Getting Setup
    • What is Recap?
    • Signing Up
  • ADDING YOUR TRANSACTIONS
    • Accounts Overview
    • Exchange API Account
    • Wallet Account
    • Exchange CSV Account
    • Custom Account
      • Converting Dates to Recap-Supported Formats
  • REVIEWING YOUR DATA
    • The Activity Screen
    • The Tax Screen
    • The Assets Screen
    • The Dashboard Screen (UK Only)
  • FILING YOUR TAX RETURN
    • The Subscription
    • The Tax Reports
  • FIXING ERRORS / DATA INTEGRITY
    • Introduction
    • Unidentified Assets
    • Balance Differences
    • Failed To Value
    • Error
    • Missing Acquisitions
  • RECONCILING GUIDE
    • Introduction
    • Checking that assets are mapped correctly
    • Matching Deposits and Withdrawals
    • Reviewing the Capital Gains Report
    • Reviewing the Income Report
    • Resolving Missing Acquisition Costs
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  1. FIXING ERRORS / DATA INTEGRITY

Error

PreviousFailed To ValueNextMissing Acquisitions

Last updated 10 months ago

This status is for where Recap does not yet support a specific transaction type for connected accounts.

We constantly update Recap to support every new transaction type on supported exchanges, however platforms can release new ones or change the name without notice, meaning we’re often not aware until you let us know.

Please send us an error report by clicking the red Report Error button - you will find it on the Details page for this transaction from the Activity screen. We will then work to support this transaction as soon as possible. Feel free to also reach out to the team and let us know, especially if you need a quick turnaround.

Report Error button