Failed To Value

Why is there a failed to value warning?

This status occurs when Recap has been unable to value a particular transaction due to it containing an unidentified asset or because of a lack of pricing information from our data providers.

How to resolve a failed to value warning

Firstly, make sure that all assets have been correctly identified by following the previous steps. If you have lots of transactions for the same asset this will often resolve many failed to value warnings.

If the asset is correctly identified, then it’s likely there’s a valuation issue. Click on a problem transaction and check the Prices tab, for any red warning flags. If you see a No Prices flag, please contact support and we can investigate what is causing this - it may be due to a lack of data from our pricing providers or an asset mapping issue.

Example of a No Price warning flag

Alternatively, you can set manual token prices by pressing the blue Edit text to the right of a warning flag. Enter the GBP value of one of these tokens and then press the blue Save text.

This will manually value this transaction and remove the Failed to Value flag.